Direct booking with us

To confirm your booking a deposit of one night’s stay is required (two nights for stays over or equal to 5 nights) to be paid by bank transfer. Balance at checkin in cash or via Paypal app.

Cancellations

Deposit of first night is not refundable. In case of cancellation within 3 days of arrival we will refund any second night paid as deposit.

Booking changes

If you are forced to cancel due to unforeseen cirumnstances, we can move the reservation to different dates, depending on our room availability. We also advise you to get cancellation insurance before travelling, many of these today cover Covid circumnstances too.

Reservations made on booking sites

You can book safely your stay in our Guesthouse through the following booking sites: Airbnb and Booking.com

Plese note: you can find our guesthouse promoted on other booking sites too, such as: travelitalia, abcalberghi, chambre d’hotes etc. These are Booking.com affiliates, we did not publish the Ad on these sites, I do not guarantee that the information is correct here. We invite you to always book only on Booking.com or Airbnb, or to contact us directly via this website.

Access conditions

Guesthouse La Terrazza con l’Ulivo is exclusively reserved to its registered Guests, access to strangers is forbidden. The accomodation is reserved to Guests older than 12 years.
Unfortunately, the facilities are not accessible to people with mobility difficulties due to the steps that are to climb to reach the entrance. Inside the accommodation there is also another step that separates the living area with breakfast corner and the bed and bathroom.

Minumum Stay

Minum Stay is 2 nights, 3 nights during high season (summer, Easter).

Check-in and Check-out

Check-in: from 4 PM to 8 PM
Check-out: by 11 AM on day of departure

Check-in and check-out outside of these times must be agreed in advance with owners. Guests who do not show up for check-in before midnight on the day of arrival, without notifying the delay, will be considered no-show and will lose the right to access the accomodation (except in cases of justifiable force majeure).
We are always present in person at Guest’s arrival.

At the time of check-in will be necessary:

  • show a valid ID for registration, which is mandatory by italian laws
  • pay the tourist tax which amounts in 2,5 euros per day per Guest (Airbnb Guests exempted)

Key delivery

Keys are personally delivered at check-in and must be personally returned to the owner at check-out. In case of loss and/or deterioration of the same, Guests are required to give timely communication. Any costs of remaking keys and locks will be charged to the Guest.

Smoking

It is not allowed to smoke inside the room, Guests can smoke outside on the terrace.

Pets

We accept pets at the following conditions:

  • only cats and small dogs are accepted
  • their presence must be reported in advance at the time of booking, if the guest should show up with their pet without having reported it at the time of booking, or with a different animal (es: large dog) we reserve the right to refuse Check-in
  • pet owner is held responsible for any damage the animal may cause to the property
  • a daily surcharge is required for your pets to be paid in cash on arrival

Any additional payments to be made at our Guesthouse are considered to be made in cash in Euro or via the Paypal app.

Booking Conditions, La Terrazza con l’Ulivo Guesthouse in La Spezia, Regione Liguria licence number CITR 011015-AFF-0301.